Managed IT services built around your business
When your people depend on their computers, IT problems slow the whole business down. Frontier IT supports your team, manages your systems, and helps you make sound technology decisions.
Based in Colorado Springs. Supporting businesses throughout Southern Colorado, including Denver and Pueblo.
Choose the support your team needs
Two ways to work with us, whether you want day-to-day IT handled or technical protection with support as you need it.
Frontier Enterprise
For businesses that want their team to call for help without counting support hours.
- Included day-to-day remote support, with onsite service when needed
- Managed monitoring, patching, endpoint security, and backups
- Security awareness training and ongoing phishing simulations
- Vendor coordination, documentation, and regular technology reviews
- Extended weekday support and access to after-hours emergency help
Standard monthly rates
$100 / user + $60 / workstation
Add servers from $250/month with backups, or $150 without backups. Hypervisors: $150/month. Rates are additive and based on the systems you have.
Frontier Essentials
For teams with lighter support needs or internal IT staff who want managed protection and prepaid help.
- Workstation and server monitoring and patching
- Managed endpoint protection and threat detection
- Workstation and server backups
- All hands-on support uses prepaid blocks of hours
- Support during standard weekday business hours
Standard monthly rates
$60 / workstation
Servers with backups: $100/month. Support is separate: a 10-hour block is $1,450, with reduced hourly rates for larger blocks.
Smaller businesses are welcome. We’ll help you choose based on how your people work and the support they need.
The differences, at a glance
| Service | Enterprise | Essentials |
|---|---|---|
| Day-to-day support | Included during covered hours | Deducted from prepaid hours |
| Monitoring, patching, endpoint protection, and backups | Included for covered systems | Included for covered systems |
| Security training and phishing simulations | Included | Not included in the base plan |
| Technology reviews and vendor coordination | Included | Uses prepaid support hours |
| Standard support hours | Monday–Friday, 8am–5pm | Monday–Friday, 8am–5pm |
| Extended support hours | Monday–Friday, 7am–7pm for urgent issues | Not included |
| After-hours emergencies | Available at an additional charge | Not available |
All times are Mountain Time. Standard and extended hours exclude observed holidays. Backup scope, covered systems, and project work are defined in your proposal.
Pricing that reflects how you work
People and computers are priced separately because they don’t always match one-to-one. One person may use a desktop and a laptop; a shared computer may need protection with little user support.
Enterprise combines the users you support with the workstations and servers you manage. Essentials combines device management with prepaid support hours.
Nonprofit organizations receive a 20% discount on managed services. We’ll confirm applicable pricing in your proposal.
An Enterprise example
| Your environment | Monthly cost |
|---|---|
| 10 users × $100 | $1,000 |
| 10 workstations × $60 | $600 |
| 1 server with backups | $250 |
$1,850 per month
For this example environment at standard rates. We’ll scope your systems, backup needs, and any separate project work before you decide.
From the first conversation to everyday support
Understand your business
We’ll talk about what is working, what interrupts your team, and what is changing. Then we’ll review your users, computers, network, and priorities.
Make the transition clear
You receive a proposal with your scope and pricing. We coordinate access, document your environment, and give your team clear instructions for getting help.
Keep improving
Enterprise includes regular reviews of your technology and service. As your business changes, we help you plan the next step instead of waiting for something to fail.
Need an office move, a larger upgrade, or hosting? We can scope IT consulting separately and discuss local data center options through Springs Hosting.
A few practical questions
What counts as an after-hours emergency?
A network outage or another issue that prevents work with no practical workaround. A failed printer when another is available is not an emergency. After-hours emergency support is available only to Enterprise clients at $295 per hour, billed in 15-minute increments with a one-hour minimum.
How does onsite support work?
We resolve issues remotely when practical and arrange onsite work when it is needed. Travel charges are included, including visits to Denver and Pueblo. Frontier IT determines when onsite service is appropriate and how much onsite time is needed. Essentials support time comes from prepaid hours.
Are projects included with Enterprise?
Everyday work such as workstation setup and routine configuration changes is included. Larger projects are scoped and quoted separately so you know the cost and the plan before work begins.
How do Essentials support hours work?
Purchase a block of at least 10 hours before support is needed. We deduct hands-on support time from that balance. Larger blocks have reduced hourly rates, and unused hours expire when Essentials service ends.
How do you demonstrate your own security practices?
Frontier IT and Springs Hosting are covered by our SOC reporting. We have maintained SOC compliance since 2017 and completed a SOC 2 Type II examination in 2025. Read about our security and SOC compliance.
Tell us what your team needs
Let us know what is getting in the way, how many people you support, and what you would like to improve. We’ll help you work out which service makes sense.