Scope of Support

Choose the scope of support for your agreement.

The Scope of Support listed on our website is the support we generally follow. The Scope of Support in your agreement supersedes any listed Scope of Support. For any questions about that, please reach out to your Account Manager.

Enterprise & Essentials

Review support, security, backups, and ongoing maintenance across both managed services agreements.

Microsoft 365 & Google Workspace

Review licensing, account administration, email support, and services handled as projects or hourly work.