No business is immune to potential technical disasters, whether natural or human-induced. While always unfortunate, there are definite ways to significantly minimize the impact and recover quickly. Understanding and implementing the best practices for disaster recovery company-wide is paramount, and can be the difference between a momentary hiccup and a critical setback.

Technology is the circulatory system of your business, moving important data and information through the office and beyond efficiently. According to the Federal Emergency Management Agency (FEMA), 40 percent of businesses do not reopen after a serious disaster. Of those that do manage to stay open, only 29 percent continue to persevere after two years. If you can manage to keep the pulse — that is, the IT infrastructure — protected, then the business may be in that small margin that bounce back and continue to flourish for years to come.

Company catastrophes can include natural disasters that damage equipment, like wildfires, floods, hail storms, blizzards, tornadoes, hurricanes and earthquakes; hardware failure, like disk drive failure; stolen or lost equipment; and/or malicious software like ransomware encrypting entire disks. With so much at stake, being “careful” is not enough. It’s essential to have a solid set of policies, tools and procedures for disaster recovery firmly in place.

Aside from not having proper policies, common mistakes that organizations make include not having backups (or having them infrequently), not testing backups, and thinking disasters are only an IT issue. “IT is only a part of the disaster recovery for a business, the entire business should be aware of the plan and it shouldn’t be hidden from employees,” says Jeremy Keefe, Director of Operations, of Frontier IT. “Everyone should know what would happen if there’s a fire in the server room or a flood that damaged not IT-related equipment.”

Some best practices for disaster recovery include: 

  • A current disaster recovery plan, written
  • A hardware refresh schedule
  • Proper antivirus
  • Employee training (against ransomware and other threats)
  • Audits and testing of the plan
  • Local backups
  • Offsite backups
  • Backups testing
  • Service vendor list readily available

With our vCIO services, we participate in the building of the disaster recovery plan with companies, and assist them on the IT side of things. We also help implement IT-specific policies and ways of testing for IT-related issues.

Build your disaster recovery plan today. Call us at 719-888-HELP to learn more.